Return Policy

ALL items returned must be in new condition, unworn, unwashed with the original tags attached. 

AS OF 1/1/2020 At this time we are only offering store credit for returns and exchanges. Returns and exchanges are only accepted up to 14 days after purchase date/delivery. Please show/issue your receipt at the time of your return. If an item is stated as final sale on any forms of social media, “live sales” or our website the item will not be eligible for exchange or return. For defective item claims, please contact us within 2 days of delivery date. 

Online Orders: Before returning your item please email us at, please include your order number, date and full name. We do not cover return shipping on exchanges or returned items. Once we have confirmed your return please include a written note for the reason of your return, your email address and full name. Shipping costs are the customers responsibility. Once we receive your items, we will process your return and you will be notified via email.

Fashion Truck: If you need to make a return for a purchase from our fashion truck, please refer to the “online order” section above. 

No returns will be issued on sale items. Accessories, gifts, jewelry and gift cards are FINAL SALE.

ONCE you have been in contact with us about your return, please send your merchandise to 

CoCo Grand

5754 Williams Lake Road

Waterford MI 48329

Thank You,

CoCo Grand


To make shopping easier for our customers this holiday season, we have extended our return policy from November 27th until January 4th. This extended policy is valid on regular priced clothing and shoes only.

Accessories, gift items, jewelry, beauty products and sale items are not included in the holiday return policy, they will be covered under the regular 14 day policy. 

Customer must have a receipt or gift receipt to exchange or return!