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Refund Policy

All items returned must be in new condition, unworn and unwashed with original tags attached.

Returns will be accepted and must be postmarked within 14 days from the original purchase date. You will receive a full refund if you pay with card online or at a pop-up shop, cash payments will be exchanged for store credit.

If you would like to exchange your item for a different size please email our team at We do not cover return shipping on exchanges or returned items.

To make a return you can send your merchandise to
CoCo Grand
781 Amberley Drive Unit C
Waterford MI 48328

Please include a written note for the reason of your return and your email address.
Shipping costs are the customer’s responsibility. Once we receive your items, we will send you an email keeping you up to date on the process of your refund.
No returns will be issued on sale items.
Sale items include the sale category and items discounted at 50% off or more.
Accessories, jewelry, gifts and gift cards are final sale.
For defective item claims, please contact us within 2 days of delivery date.

If you have any questions regarding a return or exchange, please contact us at

Thank You
CoCo Grand